Dispatch and Delivery Information
STOCK ITEMS are dispatched within 2-3 working days after your order has been confirmed.
PRE-ORDER SHOES and BELTS are manufactured within 10 to 14 weeks and will be dispatched when the manufacturing process has been completed.
MADE-TO-MEASURE BELTS: Orders for stock items can be dispatched earliest in 5-7 working days after the placement of your order, since the belt needs to be adjusted to your size.
MIXED ORDERS: If you order stock and pre-order items at the same time, your entire order will be dispatched when the item with the later dispatch date will be ready. If you wish to have the stock items delivered faster, please place separate orders for items with different dispatch time.
Important information for non-EU customers: Shoes and belts manufactured from crocodile or elephant leather must be accompanied by a CITES certificate mandatory for all exports of exotic leather products to non-EU countries. Therefore, please consider that we need an additional 5-15 working days to obtain this certificate from the Austrian authorities.
SHIPPING COSTS depend on the order and shipping destination. The Shopping Cart contains a shipping calculator, which shows the options and costs for your location.