Returns

REQUEST FOR A RETURN NUMBER

If you wish to return a product or apply for a size exchange, please fill in the fields below as
accurately as possible for us to be able to identify your order. Your request will be processed within
24 hours and you will receive your Return Number and all necessary documents and instructions
for returning your product(s).

Important note for non-EU customers: All parcels sent back to us must be accompanied
by the necessary customs documentation. This documentation, which you will receive from us
along with the Return Number, enables your parcel to be cleared through the Austrian
Customs. Returns without proper customs documentation will not be cleared by the
Austrian Customs and will therefore be refused and returned to you.

 
 

First Name*
Last Name*
Email*
Phone*
Invoice no.*
Product ID*

You can insert more products IDs, separated by comma.
i
Reason*

While our acceptance of your return does not depend on the reason for which you wish to return it, we kindly ask you to state your reason above, to help us improve our offer and services.
i
Message*